If you are connected to the internet, then you are a target for malware, viruses, and hackers. Every day, 350,000 new malware programs come to the surface. Your firewall and anti-virus protection can only provide so much security. That is why it is very important that you know how to spot fraudulent software and fake updates. Fortunately, there are several common red flags that you and your colleagues can learn to watch out for.
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Be very wary of software pop-up ads! If an ad (often disguised as an alert) pops up unexpectedly on your screen and offers to scan your computer for malware or viruses, do not click on it. There is an extremely high probability that the real malware or virus is the downloadable software itself. For example, many of these fake software pop-ups will install a keylogger that records your keystrokes, including logins and passwords – which compromise your system and any accounts that you access through the infected computer. Anti-virus and anti-malware software should only be purchased and installed from well-known, reputable sites.
If an ad is warning you that it has already discovered multiple viruses on your computer, this is another red flag that the software is fake. If you click on the ad, then it will offer to install software to clean up your computer — but the truth is, this program will infect your computer with viruses or malware. This is not how real antivirus software actually warns users.
The sneakiest of software scams are often introduced to your computer through an infected email that provides a way for malware to be installed on your system. This malware will provide you with an alert that looks very much like a legitimate anti-virus software alert. If you click on the alert, it will eventually request your credit card information or your personal information. Real anti-virus software never does this.
If you receive an email with a link to update, beware. The vast majority of modern software and apps will alert you through the software itself or via the system tray when an update is imminent, not with an email. Chances are that the update link in that email will install malware or result in a drive-by download. Beware of emails like this. They should not be opened; much less should any links inside them be followed.
Many of us have problems browsing the web when a pop-up appears via our web browser and tells us that a particular plug-in, say Adobe Flash, needs to be updated or we cannot view the page. These pop-ups can be incredibly convincing, with authentic looking logos. But do not be deceived. This is malware. That is not how a reputable software company will let you know that an update is needed. Never update your software through a browser pop-up.
This one might seem a bit obvious, but many people don’t keep track of what software is on their system, especially if it is a work computer. Because of that, it can be easy to fall for a serious looking alert and click on it before making sure that software in question is something that is actually installed on the system. This trap is more common in businesses than on personal computers, but equally dangerous for both.
Once again, this is not how modern browsers let you know that you are running an outdated version. This particular scam started making the rounds in February of this year. It detects what type of browser you are using and tailors the pop-up to that browser, with pretty convincing graphics.
Make sure you know what software you actually have installed on your system, especially when it comes to anti-virus software. Be familiar with how that software alerts you that an update is needed, and whether or not it automatically updates. Do not trust updates by email, or any browser pop-ups that try to get you to install something. Be careful about letting a program have access to your computer, or update your browser. Legitimate companies do not use those methods!
A little awareness and common sense can go a long way in helping you and your colleagues to avoid falling for scams that can compromise cybersecurity. In an age of ever-evolving cyber threats, a healthy dose of suspicion can go a long way toward protecting your computer from malicious software and internet scams!
Anthony has been in the MSP business since before the acronym existed. Managed IT once started as break-fix solutions and some light phone support.
Since then, he has seen the industry flourish into a landscape of platforms, cloud servers, software tools and AI . Tailoring network configurations and software stacks to the specific needs of each business.
In his current role, he focuses on proactive planning, ensuring clients can avoid potential issues altogether. This involves meticulous planning for enhanced business continuity, allowing swift resolution of any unforeseen challenges. What initially began as addressing "fires" through break-fix solutions has evolved into a proactive approach, ensuring that such issues are prevented from arising in the first place.
