Cybersecurity insurance is becoming more complicated, more expensive, and more necessary. Are you putting off getting a policy? You shouldn’t wait any longer.
The cybercrime landscape is getting more unpredictable and complex every day. Cybercriminals are finding more effective ways to infiltrate business networks and steal critical business data—but you already know all this.
Cybercrime is a serious and expensive threat. The average cost of a data breach in the United States is currently $5M—can you afford that?
That’s why so many businesses are considering investing in cybersecurity insurance, which is designed to help businesses cover the recovery costs associated with any kind of cybersecurity incident.
First of all, it’s not a trend that’s going to go away. Over the past few years it has rapidly grown as an industry:
Cybersecurity insurance is a relatively new type of protection designed specifically to help cover the potentially massive expenses associated with an unavoidable data breach. It can be a worthwhile investment, so long as you know how it works.
The somewhat inevitable nature of modern cybercrime has led businesses to consider cybersecurity insurance as a final layer of reassuring protection. In fact, it’s becoming more and more necessary, as many insurance providers have begun drawing a clear line between normally covered losses, and those incurred by cybercrime-related events.
That means that if your cybersecurity doesn’t meet the standards of your insurance provider, you may not be as well covered as you think.
A very general and high-level form of coverage, this covers a range of costs likely to be incurred in the fallout of a cybercrime event, such as forensic and investigative services; breach notification services (which could include legal fees, call center, mailing of materials, etc.); identity and fraud monitoring expenses; public relations and event management.
Given that a range of organizations has a hand in regulating aspects of cyber risk in specific industries, there are usually costs that come with defending an action by regulators.
This covers the costs associated with insufficient security or “human error” that may have led to a privacy breach. Examples may include an employee losing a laptop or e-mailing a sensitive document to the wrong person.
However, this type of coverage is not just limited to governmental and healthcare-based privacy breaches. It can also be useful for non-governmental regulations that intersect with the payment card industry and are subject to payment and financial regulatory standards.
This type of coverage protects the policyholder and any insured individuals from the risks of liabilities that are a result of lawsuits or similar claims. If the covered entity is sued for claims that come within the coverage of the insurance policy, then this type of coverage will protect them.
There is a range of types of cybersecurity insurance liability coverage, which include:
This applies to the costs of defense and liability when there has been a failure to stop unauthorized use/access of confidential information (which may also include the failure of others with whom the entity has entrusted data).
Coverage can also extend to include personally identifiable information and confidential information of a third party.
On a higher level, this type of coverage applies to the costs of defense and liability for the failure of system security to prevent or mitigate a computer-based cyber attack, which may include the propagation of a virus or a denial of service.
An important note — failure of system security also includes failure of written policies and procedures (or failure to write them in the first place) that address secure technology use.
This type of coverage applies to the defense and liability for a range of illegal activities taking place in an online publication, such as libel, disparagement, misappropriation of name or likeness, plagiarism, copyright infringement, or negligence in content.
This coverage extends to websites, e-mail, blogging, tweeting, and other similar media-based activities.
This type of cybercrime event is generally a form of a ransomware attack, in which a cybercriminal keeps encrypted data inaccessible (or, alternatively, threatens to expose sensitive data) unless a ransom is paid.
Coverage of this type addresses the costs of consultants and ransoms, including cryptocurrencies, for threats related to interrupting systems and releasing private information.
A common misconception is that a cybersecurity insurance policy is a catch-all safety net, but that’s simply not the reality. Without a comprehensive cybersecurity strategy in place, a business may not qualify for a policy in the first place.
Furthermore, in the event of a hack, a business may not qualify for full coverage if their cybersecurity standards have lapsed, or if they can be found to be responsible for the incident (whether due to negligence or otherwise).
The core issue is that as cybercrime becomes more common and more damaging, insurers will become more aggressive in finding ways to deny coverage. It’s in the interest of their business to pay out as little as rarely as possible, which means the policies will tend to rely on a series of complicated clauses and requirements that covered parties have to comply with.
A key example of this is when Mondelez International was denied coverage for the $100 million of damage they incurred from the NotPetya attack. Their insurer, Zurich Insurance, cited the obscure “war exclusion” clause, claiming that Mondelez was a victim of a cyberwar.
This is not an isolated incident. As discovered by Mactavish, the cybersecurity insurance market is plagued with issues concerning actual coverage for cybercrime events:
All this goes to show why business owners need to look carefully at the fine print of their cybersecurity insurance policy and ensure their cybersecurity standards are up to par. No one should assume they’re covered in the event of a cybercrime attack—after all, for every $1 million paid in premiums, insurance companies only pay out $320,000 in claims.
Need help assessing and improving your business’ cybersecurity before you sign up for an insurance policy?
Our team provides cybersecurity and technology services for organizations like yours—we are available to help you develop a robust cybersecurity defense.
We can ensure you qualify for a policy and minimize the chance that you’ll have to make a claim on your cybersecurity insurance. Get in touch with our team to get started.
Anthony has been in the MSP business since before the acronym existed. Managed IT once started as break-fix solutions and some light phone support.
Since then, he has seen the industry flourish into a landscape of platforms, cloud servers, software tools and AI . Tailoring network configurations and software stacks to the specific needs of each business.
In his current role, he focuses on proactive planning, ensuring clients can avoid potential issues altogether. This involves meticulous planning for enhanced business continuity, allowing swift resolution of any unforeseen challenges. What initially began as addressing "fires" through break-fix solutions has evolved into a proactive approach, ensuring that such issues are prevented from arising in the first place.
